BabyEase Ltd, Baby Equipment Hire - Terms and Conditions

Our Terms and Conditions were last updated on 10th January 2024

Please read these terms and conditions carefully before using our services.

Definitions

For the purposes of these Terms and Conditions:

“Renter” means the responsible adult renting equipment from BabyEase.

“We” & “Us” means BabyEase.

“Equipment” means any product supplied by BabyEase.

“Guardian” means responsible adult in charge of intended user.

“Intended user” & “User” mean the child equipment is being rented for.

1. Agreement Overview

1.1 By renting equipment from BabyEase you agree to the terms and conditions outlined below.

1.2 BabyEase reserve the right to change or amend these terms and conditions at any time.

2. Rental Period

2.1 The rental period commences at 00:01 and concludes at 23:59 on the dates stated on your invoice. Rented equipment may not be used outside of these specified times.

3. Booking and Payments

3.1 To secure a booking, a non-refundable deposit is required.

3.2 Full payment is due 14 days prior to the rental period commencing.

3.3 Payments can be made through PayPal or Bacs.

4. Delivery and Collection

4.1 BabyEase or our delivery partners will deliver and collect the rented items to/from one specified address.

4.1.1 BabyEase will ensure items are delivered before the rental period commences.

4.1.2 If BabyEase is unable to complete delivery due to unforeseen circumstances, within BabyEase & their delivery partners, a refund will be arranged.

4.2 It is the responsibility of the renter to ensure they are available for delivery and collection.

4.3 Additional charges may apply for failed deliveries &/ or collections.

5. Equipment Condition

5.1 The renter acknowledges, by accepting delivery, that all rented equipment is in good condition at the time of delivery.

5.2 If equipment is delivered but arrives damaged the renter must make BabyEase aware within 24 hours of accepting delivery. This must be done by email.

6. Cancellation Policy

6.1 Cancellations made 14 days prior to the delivery date will receive a full refund.

6.2 Cancellations made within 14 days of the delivery date are non-refundable.

7. Liability

7.1 BabyEase takes all reasonable precautions to ensure equipment is safe to use & in good working order, however we cannot accept liability for how it is made (ultimate responsibility lies with the manufacturer) or how it is used (responsibility lies with the renter & legal guardian of the child/ children), therefore we as an intermediary cannot accept liability for accidents or damage during the rental period.

7.2 The renter is responsible for ensuring that the equipment is used in accordance with safety guidelines & the manufacturers guidelines. If you need a copy of the guidelines please make us aware at time of booking.

7.3 All equipment rented is to only be used by intended user. If additional children will be using equipment, then BabyEase must be informed prior to rental period commencing.

7.4 Renting equipment does not entitle you to use with children for whom you are not the legal guardian. Doing so requires a separate booking & we cannot accept any liability for usage by persons or families outside of the booking.

7.5 Equipment rented must not be used in addition to any other equipment that effects the use.

8. Lost, Stolen or Damaged Equipment

8.1 The costs to repair any damage to the equipment during the rental period will be the responsibility of the renter. Where damaged equipment cannot be repaired by manufacturer the renter will be responsible for replacement costs.

8.2 The renter is responsible for the full replacement cost of any equipment lost or stolen during the rental period.

9. Cleaning

9.1 Equipment must be returned in a dry and sanitary condition.

9.2 Additional cleaning charges may apply if equipment is returned in with any new marks, scratches, stains or in a wet condition.

10. Governing Law and Language

10.1 These terms and conditions are written in English are governed by the laws of England and Wales.